Returns & Exchanges

At APEX Supply Co., we stand behind the quality of our products and offer a 30-day return window for items in original, unused condition. We aim to make your exchange or refund process as seamless as possible to ensure your total satisfaction.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

  • 2.
    Print Shipping Label

    Once your request is approved, we will email you a prepaid shipping label and a return authorization slip to include inside your package.

  • 3.
    Pack and Ship

    Securely pack your items in their original packaging and drop off the box at any authorized carrier location within 7 business days.

  • 4.
    Receive Refund

    After our warehouse team inspects the returned goods, your refund will be processed back to your original payment method within 5-10 business days.