Returns & Exchanges
At APEX Supply Co., we stand behind the quality of our products and offer a 30-day return window for items in original, unused condition. We aim to make your exchange or refund process as seamless as possible to ensure your total satisfaction.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Shipping Label
Once your request is approved, we will email you a prepaid shipping label and a return authorization slip to include inside your package.
- 3.Pack and Ship
Securely pack your items in their original packaging and drop off the box at any authorized carrier location within 7 business days.
- 4.Receive Refund
After our warehouse team inspects the returned goods, your refund will be processed back to your original payment method within 5-10 business days.
